MONEY-BACK GUARANTEE

90-Day Money-Back Guarantee

We’re confident that our IPL Hair Removal Handset is one of the best in the world! That’s why we proudly offer a 90-day, 100% Money-Back Guarantee—so you can enjoy silky smooth skin, worry-free.If you don’t see results, simply return your handset for a full refund.

How to Claim Your Money-Back Guarantee

• Use your handset for at least 60 days from the date of delivery, but no more than 90 days.
• Complete at least six treatments and take a clear photo of the area before each session.
• If you don’t see noticeable hair reduction, email six treatments photos to info@lumiliaskinco.com along with your order number. Our team will review your request.
• All refund requests must be submitted within 90 days of receiving your handset.
• Photos must include valid time and date stamps.
• Incomplete or illegible claims will not be approved for a refund.
• If your request is approved, we’ll refund you the purchase price (at the time of order) once the handset is returned to our warehouse.*

Important Notes

• The key to great results is consistency! Using your handset as instructed for the full treatment period is essential for success.
• If the handset has not been used correctly, the refund will not be approved.
• We reserve the right to decline refunds if we determine the claim does not meet our reasonable expectations.

Return Process & Shipping

• Return shipping costs are the customer’s responsibility and will not be refunded.
• The handset must be returned using a traceable shipping method—we cannot guarantee receipt of untracked returns.
• Once the return arrives at our warehouse, please allow up to 7 business days for processing.*

💡 Loving your results? If you’re thrilled with your experience, we’d love to see your before-and-after photos! Send them to info@lumiliaskinco.com along with your order number for a special gift from us to you. 😊